If you reset (or update) your Nokia Lumia and when booting the handset, and you simply cannot get past the spinning cogs we have here the solution to fix this problem.
First you will launching the downloaded executable and you're informed that an update has been applied to the suite (links to the Nokia suite can be found below).
The new feature is the "dead phone recovery for WP8 devices that do not boot up correctly." This is the help to fix the spinning gears issue on a Nokia Windows Phone
The new feature is the "dead phone recovery for WP8 devices that do not boot up correctly." This is the help to fix the spinning gears issue on a Nokia Windows Phone
- Download the NSU (version 4.0.1 for retail). Install the suite to your PC (Windows 7, 8 only).
- Plug in your Windows Phone to the PC, open the software suite and choose "My device doesn't boot up."
- Once the device connection screen shows up, press and hold the power + volume down buttons simultaneously until the phone vibrates.
- The software will then detect your Lumia Windows Phone and prompt you to install your firmware
Once finished, you should have a working Lumia Windows Phone 8 smartphone. If you're still having issues after trying this out, or the process simply doesn't work, we recommend you get in touch with Nokia.
