Soft reset
Occasionally, you may need
to reset your device. A soft (or normal) reset of your device clears
all active program memory and shuts down all active programs. This can
be useful when your device is running slower than normal, or a program
is not performing properly. A soft reset is also necessary after the
installation of some programs. If a soft reset is performed when
programs are running, unsaved work will be lost.
To perform a HTC Jade soft reset
1. Remove the back cover.
2. Pull out the stylus, and use the stylus tip to press the RESET button located near the battery compartment. Your device then restarts and displays the Home screen..
HTC Touch Jade 3G Hard reset
HTC 3G Hard reset
You can also perform a hard reset (also
known as a full reset). A hard reset should only be performed if a
normal reset does not solve a system problem. After a hard reset, the
device is restored to its default settings—the way it was when you
first purchased it and turned it on. Any programs you installed, data
you enteredand settings you customized on your device will be lost.
Only Windows Mobile® software and other pre-installed programs will
remain.
Warning! Your
device will be set back to factory default settings. Make sure that any
additional installed programs and/or user data have been backed up
before you perform a hard reset.
Important
If Encrypt files when placed on a storage card is enabled, backup all
files from the storage card before using Clear Storage, hard reset, or
updating the ROM system software. Otherwise you will no longer be able
to access the encrypted files on the storage card. Use ActiveSync or
Windows Mobile Device Center to transfer files between your storage
card and computer. After the procedure, copy your files back to the
storage card.
To perform a HTC Jade hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the POWER button.
The following message then appears on the screen:
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Clear StorageYou can also use Clear Storage to reset your device back to factory default settings.
1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
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